1. Data Controller
Transport Bretagne
- Legal form: Limited Liability Company (SARL)
- Share capital: €7,500
- Registered office: 24 Village de Kerraoul - 56620 Cléguer
- SIREN: 498 304 138 Lorient Trade and Companies Register
- VAT identification number: FR30 498 304 138
- Managers: Guillaume Michel and Anne-Laure Girod
Contact: direction@klassiclimousine.fr
2. Personal data collected
2.1 Identification data
- Last name, first name
- Email address
- Phone number
- Postal address (billing or pickup)
2.2 Booking and service data
- Pickup and destination locations and times
- Vehicle type and requested services
- Flight information (number, airport, arrival time) — notably via our secondary branch located at Lorient Bretagne Sud Airport, 56270 Plœmeur
- Special preferences (if provided)
2.3 Payment data
- Bank or credit card details, processed exclusively via PCI-DSS certified secure payment providers — we do not store your card data in plain text
- Transaction history
2.4 Browsing data
- IP address
- Browser type and operating system
- Pages visited, duration of visit
- Cookies and similar technologies
2.5 Sensitive data
Klassic Limousine does not collect sensitive data as defined by Article 9 of the GDPR. If, in exceptional cases, such data is required (for example, reporting a disability that requires an adapted vehicle), your explicit consent is obtained prior to any processing.
3. Purposes and legal bases for processing
Performance of the contract
- Processing your bookings and managing transport services
- Communication regarding your ride (confirmation, reminder, changes)
- Invoicing and collection
Legitimate interest
- Improving our services and the customer experience
- Security and fraud prevention
- Complaint management and after-sales service
- Internal statistical analysis (anonymized data)
Legal obligation
- Retention of accounting and tax records in accordance with French law
- Responding to judicial or administrative requests
Consent
- Sending marketing communications and newsletters (you may unsubscribe at any time)
- Placement of non-essential cookies
4. Data recipients
Your data is intended for internal departments authorized to process it. It may also be shared with the following categories of third parties, strictly to the extent necessary:
- Online payment providers
- Booking management and CRM software
- Hosting and cloud infrastructure services
- Partner transport subcontractors, where applicable, for the fulfillment of your trip
- Public or judicial authorities upon legal request
We never sell, rent, or transfer your personal data to third parties for commercial purposes.
5. Transfers outside the European Union
Some technical service providers may be located outside the European Union. In such cases, appropriate safeguards are implemented in accordance with the GDPR, notably through the use of standard contractual clauses approved by the European Commission.
6. Your rights
In accordance with the GDPR (EU Regulation 2016/679) and the amended Data Protection Act, you have the following rights:
- Access : obtain confirmation that your data is being processed and receive a copy of it
- Rectification : have inaccurate or incomplete data corrected
- Erasure : request the deletion of your data, subject to legal retention obligations
- Restriction : request the suspension of processing in certain cases provided for by law
- Portability : receive your data in a structured, machine-readable format
- Objection : object to processing based on our legitimate interest, particularly for marketing purposes
- Withdrawal of consent : withdraw previously given consent at any time
- Post-mortem directives : provide instructions regarding the use of your data after your death
To exercise these rights: direction@klassiclimousine.fr, attaching a copy of an identity document if necessary. Response within one month (extendable by two months for complex requests).
In the event of a disagreement, you may file a complaint with the CNIL - www.cnil.fr
8. Data security
The technical and organizational measures implemented include:
- Encryption of data in transit (TLS/HTTPS protocol)
- Strict internal access control (principle of least privilege)
- Logging and monitoring of access to sensitive systems
- Regular updates and security patches
- Training for personnel authorized to process personal data
In the event of a breach likely to result in a risk to your rights and freedoms, the CNIL will be notified within 72 hours, and the affected individuals will be informed as soon as possible.
9. Cookies
Our site uses cookies that are strictly necessary for operation, as well as others for statistical or personalization purposes, subject to your consent. You can manage your preferences via the cookie management center available on our site, or by configuring your browser. Refusing non-essential cookies will not affect your access to our services.
10. Links to third-party sites
Our site may contain links to third-party websites. Klassic Limousine cannot be held responsible for their privacy practices. We encourage you to review their respective policies.
11. Changes
We reserve the right to modify this Policy at any time. In the event of a material change, you will be notified by email or via a visible notice on our site. The date at the top of the document indicates the current version.
